GENERAL TERMS AND CONDITIONS
1. GENERAL CONDITIONS
1.1 The Seller is e-Sense Slovakia sro, Poľná 4, 903 01 Senec, registered in the Commercial Register of the District Court Bratislava I, Section: Sro, Insert No.: 89702/B, OIN: 47 190 698, Tax ID: 2023791374, (hereinafter referred to as the seller).
1.2 Buyer is any natural or legal person who in any way contacts the seller with the intent to purchase the goods the seller offers.
1.3 Any buyer is any natural or legal person who in any way contacts the seller with the requirement that the seller sells goods not included in the offer with the intent to purchase the goods.
1.4 By using the web site of the seller’s online store and confirming the order, the buyer agrees to these Terms and Conditions.
1.5 These Terms and Conditions are valid until the new Terms and Conditions are issued.
2.1 Goods can be ordered by the buyer via the shopping cart at https://cryptomining.sk or by mail to firstname.lastname@example.org.
2.2 By sending an order, the buyer undertakes to take over the ordered goods and pay the agreed price for the goods.
2.3 The posted order will be confirmed by the seller within 24 hours by email and at the same time will notify the buyer of the availability and delivery date. All confirmed orders are binding!
2.4 The seller undertakes to deliver the correct type and quantity of goods at the agreed price according to the order.
2.5 The order can be canceled by the buyer within 24 hours of ordering the goods without giving any reason. The buyer can cancel the order via mail, which he will send to the seller at email@example.com. After verifying that the cancellation conditions have been met, the Seller will confirm the seller’s cancellation by e-mail also in the “My Account / Orders” section. If the amount for ordered goods has already been paid, the seller will send the money back to the buyer’s bank account within 3 business days.
2.6 The seller has the right to cancel the order if it is not possible to secure the ordered goods. In this case, the buyer immediately returns the full amount paid or offers replacement goods or other solutions if the buyer agrees. The seller has the right to cancel the order also if he/she can not contact the buyer (incorrect contact information, unavailability, …).
3.1 The seller is a VAT payer. All listed prices on the site are VAT included.
3.2 The basic price of the order is the price for the transport of the goods according to the delivery method chosen by the buyer. The price is based on the total weight of the ordered goods and the current rate is visible directly in the order (for each mode of transport). Packaging is included in the transport price.
4.1 The buyer may pay for the goods as follows:
a) by bank transfere in advance to our bank account,
b) by cash on delivery of the goods from the courier.
4.2 Payment is possible only in EUR.
4.3 A invoice is printed by the seller and added to the shipment with the goods.
5. SUPPLEMENTARY CONDITIONS
5.1 Goods will be dispatched within 5 days after the order is confirmed and all the conditions for order allocation are met (receipt of the amount for the goods in sellers account).
5.2 In case the buyer orders goods that are not in the seller’s warehouse, the seller is obliged to inform the buyer about the delivery time.
6. DELIVERY OF GOODS
6.1 The seller assures the transport of goods by courier service DPD or DHL.
6.2 The place of collection is determined based on the buyer’s order (delivery address).The shipment is considered accomplished when the goods are delivered to the specified place.
6.3 The goods are adequately packed and secured. The buyer is obliged to check the integrity of the shipment when picking up the goods, and in the case of a visible damage of the package, it is obligatory to make a claim on the spot with the courier (by writing a claim document).
6.4 The seller is responsible for the goods until received by the buyer. The goods are considered to have been taken over by the buyer from the moment they undersign a receipt of the goods.
6.5 The seller is not responsible for the delayed delivery of ordered goods to the buyer caused by the carrier. The carrier is fully responsible for damage to the shipment caused by the carrier. Such cases are resolved by the seller by delivering new goods to the buyer after all damages have been paid by the carrier.
7. WITHDRAWAL FROM A SATISFIED ORDER
7.1 Buyer is legally entitled to withdraw from a satisfied order (according to the law “from the purchase contract” if the buyer has taken over the goods) within 14 working days from the date of receiving the goods.
7.2 Returned goods must be:
b) complete (including accessories, documentation, …).
7.3 If the buyer decides to return the goods under item 7.1 of these Terms and Conditions, he/she is obliged to:
a) contact the seller with the request to withdraw from the order, enter the order number (variable symbol), the purchase date and the number of your money-back account,
b) send the goods back to the seller’s address – the goods are advised to send a recommendation and to use suitable packaging so that the goods are not damaged during the transport (the seller is not liable for any loss or damage of the goods during transportation);
c) to pay for the return of goods (postage, packaging, insurance, …).
7.4 Once the conditions in paragraphs 7.1 to 7.3 of these Terms and Conditions have been met and after receiving the returned goods, the Seller is obliged to:
a) take the goods back,
b) to return the price paid for the goods (from the invoice) to the Buyer not later than 14 days from the date of withdrawal from the ordered order. The shipping cost paid by the customer for the return of the goods will not be refunded.
7.5 In the event of non-fulfillment of any of the conditions set forth in items 7.1 to 7.3 of these Terms and Conditions, the seller will not accept the withdrawal from the satisfied order and the goods will be returned at the expense of the buyer.
8. WARRANTIES AND GOODS CLAIMS
8.1 Claims handling are governed by the warranty conditions of the particular goods, the Commercial Code and the relevant provisions of the Civil Code and special regulations.
8.2 The warranty period for all goods offered in the seller’s internet shop is 24 months, respectively 12 months for business customers. In order to exercise the liability for defects (claim), proof of purchase (invoice) is always sufficient.
8.3 The warranty does not apply to the normal wear and tear of the item (or parts thereof) caused by the use or inappropriate handling of the goods. (eg bearings, their warranty period is given directly on the product)
8.4 Claimed goods have to be delivered by the buyer in a clean state, mechanically undamaged, with a copy of the invoice. The buyer is required to send a description of the defect together with the goods.
8.5 GOODS CLAIM PROCEDURE:
8.5.1. As soon as possible, inform the seller at firstname.lastname@example.org email address about product defetcs with description eventually photos.
8.5.2. Send the product back to the seller’s address.
9. PROTECTION OF PERSONAL DATA
9.1 All personal data provided to customers in the order of goods through the internet store https://cryptomining.sk are collected, processed and stored in accordance with Act no. 122/2013 Z.z. on the protection of personal data (hereinafter referred to as the “OCT”). The provision of personal data occurs when sending an order on this site, within the scope of the data stated in the order form.
9.2 Sending an order, by the conclusion of the purchase contract, the customer gives his/her in accordance with the Act. no. 122/2013 Z.z. consent to the seller for the processing, collection and storage of its personal data for the purpose of concluding a purchase contract, ordering equipment and related communication with the customer, but also after successful completion of the order for performance of the contract and the keeping of the relevant records (eg, complaints handling, bookkeeping), until such time as he or she expresses his or her opposition to such processing. Personal data is processed to the extent of: name, surname, address, telephone. The Customer has the right to access their personal data, the right to correct them, including other legal rights to such data. Seller does not disclose personal information to any other person, except for companies providing goods transporting the customer’s personal data to the extent necessary for the purpose of delivering the goods.
9.3 The consent to the processing of personal data is granted for an indefinite period of time and may be canceled free of charge at any time by express and specific written communication addressed to the seller by e-mail.
The customer has according the law. no. 122/2013 Z.z. in particular with respect to the processing of personal data:
The Customer has the right, upon written request from the Seller, to require:
a) confirmation of whether or not personal data relating to him are processed,
b) in a generally understandable form of the information on the processing of personal data in the information system within the scope of § 15 par. 1 a to e, second to sixth points; when issuing a decision under paragraph 5, the person concerned is entitled to become acquainted with the procedure for the processing and evaluation of operations,
c) in a generally understandable form, accurate information on the source from which it obtained its personal data for processing,
d) in a generally comprehensible form, a list of his or her personal data which is the subject of processing
e) correcting or liquidating any incorrect, incomplete or outdated personal data that is being processed,
f) the liquidation of his or her personal data whose purpose of processing has ended; if they are the subject of processing, official documents containing personal data, they may request their return,
g) the liquidation of his or her personal data which is the subject of processing, in the event of a breach of law,
h) blocking his or her personal data by reason of withdrawal of consent prior to the expiry of its period of validity if the operator processes personal data subject to the consent of the person concerned.
The Customer has the right to object to the Seller upon a written request to:
a) the processing of his or her personal data which he or she considers to be or will be processed for the purposes of direct marketing without his consent, and to request their liquidation,
b) the use of the personal data referred to in Section 10 Article 3 d) for the purposes of direct marketing by post, or
c) the provision of personal data referred to in Section 10 Article 3 d) for the purposes of direct marketing.
10. FINAL INFORMATION
10.1 Supervision of the provision of services is performed by the District Directorate of PZ Bratislava and Slovak Trade Inspection, Bratislava.
10.2 These General Terms and Conditions and all sales contracts concluded on the basis thereof are governed by the laws in force in the Slovak Republic.
In Senec, 2017-11-06.